Rules
1. Check-In is at 15:00, Check-Out is at 11:00. Early check-in or late checkout may be available upon request. Guests who stay beyond their designated checkout time or delay our housekeeping staff are liable for any associated costs and expenses.
2. Guests are not allowed to make a reservation in their city of residence. Please contact us if you're booking within your city.
3. Smoking, parties, and excessive noise are not allowed, including on balconies and in shared spaces. Smoking violations are subject to a 250€ fine plus the cost to clean, deodorize, and repair damages.
4. Commercial photography/videography without written consent and Illegal activity is strictly prohibited.
5. Overnight guests that exceed the number stated in the reservation are not allowed.
6. Pets are not allowed. Violation of our pet policy may result in a fine. We encourage guests with service animals to contact us before their stay.
7. Guests are responsible for covering the cost to replace lost keys, key cards, fobs, or parking passes.
8. Noise detecting technology may be used inside the apartment to monitor excessive noise levels. Video surveillance may be used in outside and common areas.
9. Guests take full responsibility for damages, injury, or loss that occur on the premises and its facilities. Guests must report any property damage to customer service.
10. Booking a reservation constitutes an agreement to comply with the House Rules. Guests who violate these rules are liable for any associated damages, fees, costs, or expenses. Violation of house rules may lead to immediate cancellation of reservation and eviction without refund
Resignation:
The tenant is entitled to withdraw from the contract before the start of the rental period. In the event of such a withdrawal, compensation will be claimed by the landlord as follows: Cancellation up to 45 days before the start of the rental period 10% of the rental price Cancellation 44 days to 33 days before the start of the rental period 30% of the rental price Cancellation 32 days to 22 days before the start of the rental period 60% of the rental price Cancellation 21 days up to 12 days before the start of the rental period 80% of the rental price Withdrawal 11 days before the start of the rental period until the start of the rental period 90% of the rental price The tenant is hereby expressly permitted to prove that no damage has occurred at all or that the lump sum is significantly lower. The tenant has the right to provide a substitute tenant who will take over the apartment in full. A processing fee of € 50.00 may be charged for this. Cancellation fees will then not be charged.